Group leader: Bendik Bygstad
Participants: Keld Bødker, Erik Kristensen, Netta Iivari, Judith Molka-Danielsen
| Author | Title |
| Fulvio Lizano and Jan Stage | Increasing Empathy toward Users’ Needs by using Usability Evalulations: A field-experiment |
| Yushan Pan | The Importance of New Usability Method in Maritime Operation Systems |
| Noora Pinjamaa | Using A Blogger Narrative In The Launch Of A Magazine’s Web TV Show: A New Opportunity For Magazines Online? |
| Rune B. Rosseland | Dis/abling older adults through technology |
| Guohong Mai and Gloria Gomez | Looking Normal When I Don’t See Normal: SEEing What Can Be Done about the Experience of Visual Impairment |